FREQUENTLY ASKED QUESTIONS
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We strive to ensure that the products you receive match the images displayed on our website as closely as possible. Each item is photographed to showcase its true color, texture, and design. However, please note that slight variations may occur due to factors like lighting, screen resolution, or natural materials used in the products. If you have any concerns or questions about a specific item, feel free to contact our customer support team before making a purchase.
You can view your sales receipt in the confirmation email sent to you after completing your purchase. If you have an account with us, you can also log in and access your order history, where receipts for all your past orders will be available. If you need further assistance, please don't hesitate to contact our customer support team.
All sales are final; however, we accept returns or exchanges for defective products or if an incorrect item was delivered to you. For online purchases, to be eligible for a refund or exchange, please email us within 30 days of the delivery date. Upon receiving your email, we will respond promptly to arrange for a replacement. If a replacement product is unavailable, we will issue a full refund of the purchase price.
Thank you for your interest in our products! We regularly restock items based on demand and availability from our suppliers. While we can’t guarantee an exact restock date, we recommend checking back periodically or signing up for restock notifications on the product page to be alerted when the item becomes available again. If you have any specific questions about a product, feel free to reach out, and we’ll be happy to assist you!
